277 – Overheating

The core temperature of the CPU was found to be at a high 98% On further visual investigations by removal of the side panels. It could be seen that the CPU cooling fan heatsink was completely blocked by debris. This will not allow and heat from the CPU to be drawn away from it. It […]
274 Laptop Data Recovery and Erase Hard Drive

Issue/ Fault Laptop not powering up, require data from the internal drive Symptoms When plugged into the power supply there is no power. Actions Laptop is under warranty and is to be returned to Vendor for a replacement. Customer requires the data from the internal drive. The internal drive needs to be erased too. […]